Being the best guide for your customers in the Architecture, Selection, Implementation and Customer Success Management field, requires to keep your knowledge up to date. As it is our goal to always provide the best fit for our customers, it means we need to keep track of many solutions of many vendors. Fortunately, most vendors make life easy and organize events to keep their customers, partners and all interested parties like us informed. So we took off to London and visited Oracle OpenWorld Europe.
This week Oracle hosted the OpenWorld Europe event in London. Of course, we made sure we could attend Oracle Open World to see what’s new in Oracle ERP and other solutions. Even though the event is not as big as the one we’ve visited before in San Francisco, Oracle has proven once more, that they are a master in organizing an event like this. With a smooth intake and friendly reception at the cloakroom, we had a good start of a day that started very early.
So what did we learn on our visit to London? First of all, the cloud theme is still very much relevant. The reason why it is best to migrate your processes to the cloud is even more clear than ever. The message is not only about faster implementation cycles, based on best practices and lower TCO’s. Oracle has improved its technology even more, and features like autonomous databases will cause your organization infrastructure fewer downtime and allow you to update your solutions more frequently. This results in an architecture that is always up to date and has the capacity to collect more data and run more analysis. For me this was the real theme of Oracle Open World, collecting and processing data, making this accessible and use this data for artificial intelligence and better predictions.
One session that was very inspiring was hosted by Hannah Fry. She is a mathematician, author, lecturer, radio and television presenter, public speaker and podcaster. Her work includes studying the patterns of human behavior such as interpersonal relationships and dating and how mathematics can apply to them. She had me convinced that you can derive and predict a lot from gathered data about human behavior, where I do believe that we as a species are not that predictable. She proved that you can not only predict the likelihood of a divorce when you observe how couples interact but that it is very possible to detect bottlenecks in the infrastructure of a city, based on people’s travel behavior.
Even though all this information can serve to make our lives easier, it remains a scary thought that companies know so much about you. How can you be sure this data is used in a good and ethical manner? Next to that, it is also quite clear that the technology has not matured completely, so it is still very easy to draw the wrong conclusions. I was pleasantly surprised to find out that Oracle does not avoid these topics. In one session the speaker did point out that as a business you shouldn’t only focus on whether or not it is legal to use data within your company, but that it is very important to develop your organizations ethics language and skills.
Where Artificial Intelligence is going to end, nobody really knows. Also, Oracle can’t provide us the answer, but one thing is for sure. The 2020s will become a very exciting decade, where machines will take over much of our work. But together with Oracle I’m convinced we as humans will not become irrelevant, and human interaction will not become obsolete.
A new ERP? Let’s say you need to figure out what ERP-system is the best fit for your organization. That shouldn’t be hard, right? I’m afraid I’ve got some bad news for you. There are more than 250 systems to go over! Choosing the right one can be hard; that’s why we created a list with the top 7 ERP vendors of 2020 for you.
When you do a Google search for innovation and ERP and digital core, you will most likely come across multiple websites that focus on innovations like Cloud, Internet of Things, Big Data, Artificial Intelligence, Mobile Apps, and Robotics. Is this focus on innovation just a strive for differentiation of the different vendors, or do these innovations deliver the promised value to your organization?